Support

Frequently Asked
Questions.

Everything you need to know about working with iNote Technology — from how we scope projects to how we ensure your systems stay online after launch.

Categories

Our Process

We follow a structured 5-phase process: Discovery & Requirements Analysis → System Architecture Design → Agile Development Sprints → QA Testing & UAT → Deployment & Handover. You receive sprint reports bi-weekly and have full transparency into progress at every stage.
Absolutely. We sign a mutual NDA before any technical discussions begin. Your idea, data, and business logic remain completely confidential throughout the engagement.
You do — 100%. iNote Technology transfers complete code ownership, database schemas, and all related assets to you at project completion. There are no licensing fees or vendor lock-ins.

Pricing

We offer three engagement models: Fixed Price (for well-defined projects), Time & Materials (for evolving scopes), and Dedicated Team (for ongoing development needs). After a free discovery call, we provide a detailed technical proposal with transparent pricing.
Our typical custom software projects start from $5,000 USD. However, for Eatic and Notex ERP subscriptions, pricing starts at significantly lower monthly rates. Contact us to discuss what fits your budget.

Timelines

Timelines vary by scope. A focused MVP typically takes 6–10 weeks. A full-featured enterprise application ranges from 3–6 months. We provide a detailed delivery schedule in our technical proposal based on your specific requirements.
Yes. For urgent projects, we can allocate an expanded dedicated team to compress timelines. Sprint intensity and parallel workstreams can be increased depending on budget and requirements clarity.

Technology

We are technology-agnostic and choose the right tool for each problem. Our core stack includes Laravel, Node.js, Next.js, React, Vue.js, Flutter, PostgreSQL, MySQL, and AWS/Azure cloud infrastructure.
Yes. We develop native iOS (Swift), native Android (Kotlin), and cross-platform apps using Flutter or React Native — depending on your budget, performance requirements, and target audience.

Support

Yes. All projects include a 30-day bug-fix warranty post-launch. Beyond that, we offer flexible SLA-based support plans covering bug fixes, security patches, performance optimization, and feature additions.
Active support clients receive access to our dedicated project management portal where you can submit tickets, track resolution status, and communicate directly with the engineering team assigned to your project.

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Our engineering team is available to answer any specific technical questions about your project, stack, or requirements.

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